Don’t Get Duped: Smart Warns Against Fake Links in Scam Texts

Smart warns customers against tapping and opening links embedded in text messages, even if these appear to come from the telco. The mobile services provider stressed that it only uses the full address of its official domain – https://smart.com.ph – in text blasts.

For SIM registration, Smart sends the official link https://smart.com.ph/SimReg only to unregistered numbers. Customers are reminded that registered SIMs don’t need to register again.

“Smart has stopped using shortened links for its official domain or SIM registration site,” said Atty. Roy Ibay, VP and Head of Regulatory Affairs at Smart. “Only smart.com.ph is legitimate, and any other version is fraudulent and designed to trick customers into giving away personal information.”

Smart has intensified efforts against text scams. It has blacklisted more than 369,000 mobile numbers involved in phishing activities from January to July 2025. It has also prevented more than 1.7 billion scam texts from reaching customers in the same seven-month period.

“We urge everyone to be extra vigilant, avoid opening suspicious links, and immediately report these attempts through our official channels so we can act against scammers,” urged Atty. Ibay.

Customers may report suspicious messages to Smart’s HuliSCAM portal at https://smart.com.ph/huliscam. They may also call the hotline of the Cybercrime Investigation and Coordinating Center (CICC) at 1326. Customers may also file a complaint with the National Telecommunications Commission (NTC) at www.ntc.gov.ph or report scams through its consumer hotline at 1682.

Other than the HuliScam portal, customers may also report cyber threats to Smart’s verified and official social media pages – Smart Communications on Facebook and @SmartCares on X — or call hotline *888.