Tuesday, October 10, 2023

Smart roaming customers in Israel to receive load assistance

Smart Communications, Inc. (Smart) has provided roaming assistance to all Smart and TNT subscribers in Israel amid escalating unrest in the country.

“Access to information and communication is vital during a crisis. We are praying for the safety of our fellow Filipinos as we continue to monitor the conflict in Israel,” said Shing Dimagiba, Smart Vice President for Postpaid and International Roaming Business.


Smart roaming customers will also have free load assistance that they can make use of for roaming data, calls, and SMS so that they can contact their families or the authorities to report their situation.


Roaming customers in Israel simply need to turn on their phones and connect to Smart’s network partners to use this free service. They will receive a text message with instructions that they can easily follow.


Filipino workers in Israel and their families can contact the DMW’s hotline +63 2 1348 or the following WhatsApp and Viber numbers: +63 9083268344, +63 9271478186 or +63 9205171059 for emergencies.


The Philippine Embassy in Tel Aviv is available at +972-54-4661188 or +972-50-911-4017 for further assistance. 


Driven by malasakit and its commitment to keep Filipinos everywhere connected, Smart consistently comes to the aid of overseas Filipinos, providing load assistance during the crises in Afghanistan, Myanmar, Ukraine, Sri Lanka, Morocco, and Libya.

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