Together with its social outreach arm, PLDT-Smart Foundation (PSF), PLDT and Smart have begun distributing the first tranche of relief assistance to affected families. The assistance includes food packs, potable water, and hot meals. Libreng Tawag (including free NDD calls), Libreng Charging, and Libreng WiFi services also remain available in General Santos City; Glan, Sarangani; and Jose Abad Santos, Davao Occidental. Smart and TNT subscribers in affected areas also received emergency load assistance to help them communicate with loved ones and access important information.
The Group continues to work closely with the National Telecommunications Commission (NTC), DRRMOs, local government units, government agencies, and community partners in ongoing relief efforts. Personnel are working around the clock to provide communications support where needed while prioritizing the safety of employees and facilities. Through its #KonektedforResilience advocacy, the Group helps communities stay informed, supported, and connected during emergencies.

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