Monday, January 24, 2022

Globe removes activation fee for Facetime, iMessage

A more seamless experience awaits Apple subscribers as Globe removes the one-time activation fee for Facetime and iMessage services. iPhone users are encouraged to activate their Facetime and iMessage now that the activation is free of charge. Facetime allows users to make audio and video calls while iMessage lets them send messages over WiFi or using mobile data.

“For Globe, delighting customers means that we are able to let them enjoy their everyday essentials. Knowing that Facetime and iMessage are important services to Apple users, even the simple act of making activation easier and free of charge is one way for us to show that we care about the things they love," said Coco Domingo, Globe Vice President for Postpaid and International Business.


To activate and use Facetime and iMessage on their Apple devices, Globe subscribers using 4G/LTE or 5G SIMs simply need to download and install the latest iOS 15.2 version and Carrier Setting Update only available to the most recent iPhone models (iPhone 6S and later).


Customers who are still using 2G or 3G SIMS are strongly encouraged to upgrade to 4G/LTE and 5G SIMS at no extra cost in Globe Stores, in order to enjoy free activation and continue using Facetime and iMessage services.


For free SIM upgrades, customers simply need to book an appointment via before going to their desired store. For a hassle-free visit, customers need to bring all the necessary requirements to upgrade their SIM on the day of their appointment:


1. One (1) valid I.D.

2. Your actual/physical SIM

3. Your confirmation receipt after you booked your appointment online


For Postpaid customers who will be requesting for a SIM upgrade via an Authorized Representative, the following need to be presented on the day of the store visit will be:

1. One (1) valid I.D. of the Authorized Representative

2. Notarized Special Power of Attorney (SPA)


Globe also reminds customers that while usage of Facetime and iMessage are free, regular data charges may apply when using mobile data.


Those who want to upgrade their device to the latest 4G and 5G models may also visit Globe’s online store. Or, those who are still satisfied with their current 4G and 5G phone may opt to subscribe to the new GPlan Plus, Globe’s SIM-only plans that have even bigger data and the ability to convert GBs to points (starting on GPlan Plus 999). Visit to see all the options available.


For more information on this and to know the requirements for SIM upgrades, visit


Globe strongly supports the United Nations Sustainable Development Goals, particularly UN SDG No. 9, highlighting the roles of infrastructure and innovation as crucial drivers of economic growth and development. It is committed to upholding the UN Global Compact principles and contributing to 10 UN SDGs.

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