Monday, January 30, 2023

Globe logs over 11M prepaid SIM registrants, urges customers to register before April 26 deadline

Globe, the leader in Mobile, has registered more than 11 million active prepaid SIMs around a month after the law mandating all Filipinos to register their SIMs took full effect.

Globe hit the milestone 11-million mark on Monday, January 30, 2023, a month after the SIM Registration Act was rolled out as a measure to stop cybercrime, including scam messages that proliferated due to the anonymity provided by prepaid SIMs.

“We are grateful to our customers for promptly registering their SIMs. We understand the importance of addressing the proliferation of scams and spam messages and have made it our priority to provide our customers with a seamless registration process. We are committed to meeting the deadline and continuing our efforts to protect our customers from scammers and fraudsters,” said Darius Delgado, Head of Globe’s Consumer Mobile Business.

Globe urges its customers who have yet to register to visit its user-friendly registration portal https://new.globe.com.ph/simreg. There are an estimated 87.4 million existing SIM users under the Globe network.

Registration via the GlobeOne app will begin in February as an added channel where customers may register their SIMs.  As a user of GlobeOne, customers will have access to exclusive offers and deals that are available only in the app.  

Globe also provided support for government-led assisted registration in priority sites nationwide from January 25 to 27. Globe established booths in 15 areas and provided assistance to anyone who needed help, especially those in need of special assistance, including senior citizens, PWDs awww, and those using basic/feature phones.

Other than supporting the NTC-led assisted SIM registration, Globe has also started rolling out its own on-site assistance booths across the country. From January 27 to 29, it led SIM registration assistance in 30 Puregold branches in strategic locations in Luzon, Visayas, and Mindanao. It will extend SIM registration assistance in other locations soon.

These efforts aim to provide inclusive ways to get its customers registered by the April 26, 2023 deadline. Users who fail to complete their registration on time will have their SIMs deactivated.

Even before the new law was implemented, Globe has taken several steps to curb disruptive messages through proactive blocking, threat intelligence partnerships with financial institutions, a customer reporting portal, plus an awareness and education campaign to help customers with online protection.

To learn more about Globe and the SIM registration process, visit https://www.globe.com.ph/register-sim-card.html.

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