Thursday, December 7, 2023

Smart Maintains 5G Data Roaming Leadership Worldwide

PLDT wireless unit Smart Communications, Inc. (Smart) maintains its leadership in 5G data roaming, serving customers in 87 destinations with 159 telco partners around the world.

“In our pursuit of providing world-class services, we continue to expand our 5G data roaming services through our key partnerships with telcos worldwide, empowering our customers with fast 5G data roaming speeds that enable them to access their technology tools for work or personal endeavors, when it matters the most,” said Mitch Locsin, PLDT and Smart First Vice President and Head of Enterprise and International Business Groups.

Customers with Smart 5G SIMs and 5G-capable devices can enjoy live 5G roaming services in Aland Island, Albania, Australia, Austria, Azerbaijan, Bahrain, Belgium, Brazil, Brunei, Bulgaria, Canada, China, Crete, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Gibraltar, Greece, Guam, Guatemala, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Kazakhstan, Kenya, Kuwait, Latvia, Lithuania, Luxembourg, Macau, Malaysia, Maldives, Malta, Mauritius, Monaco, Netherlands, New Zealand, Nigeria, Northern Ireland, Northern Marianas, Norway, Oman, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Scotland, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Turkey, United Arab Emirates, United Kingdom, the United States of America, US Virgin Islands, Uzbekistan, the Vatican, Vietnam, and Wales.

To subscribe and check roaming status and other information, customers can visit To activate their roaming service before travelling abroad, prepaid customers must text ROAM<space>ON to 333; while postpaid customers can call the hotline *888 or *800 for Smart Infinity customers.


In the Philippines, Smart's mobile network covers 97% of the population with 3G, 4G/LTE and 5G, supported by PLDT's fiber infrastructure. This infrastructure spans over 1.1 million kilometers, consisting of over 0.2 million cable kilometers of international fiber and about 0.9 million cable kilometers of domestic fiber, as of end-September 2023.


Smart has also made it easy and hassle-free for tourists who have 5G SIMs and 5G-capable devices to connect to Smart’s 5G network when they visit the country, especially during the Christmas holidays.


“Smart fully supports the recovery of our economy by providing the best telco services to tourists, as more of them come to the Philippines and experience the Christmas festivities in the country,” said Joshua Montecillo, AVP and Head, Wireless Product Management of Enterprise Business.


Providing enhanced connectivity to roamers and tourists alike underscores PLDT's aspirational multi-year transformation, with elevating customer experience as one of the key priorities, as well as contributes to the Group’s endeavors to provide connectivity to all, and to anchor initiatives on the United Nations Sustainable Development Goals (UNSDG) particularly on SDG No. 9 – Industry, Innovation, and Infrastructure.

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