TeamViewer Launches AI-Powered TeamViewer ONE to Streamline Digital Workplaces

Singapore – TeamViewer, a global leader in digital workplace solutions, has officially launched TeamViewer ONE, an all-in-one digital workplace management platform unveiled at the Gartner Digital Workplace Summit in London. Designed to address modern IT challenges, the platform leverages advanced AI to reduce downtime, optimise IT support, and enhance employee experiences across all work environments.

In today’s digital-first landscape, many organisations struggle with a tangled web of disconnected IT tools. A recent CIO survey shows that 95% of IT leaders plan to consolidate vendors in the coming year, with 80% aiming to cut back on the number of point solutions. The shift toward unified platforms is particularly pressing in regions like Southeast Asia, where hybrid work models have introduced new layers of complexity, especially in maintaining security and compliance.

TeamViewer ONE directly tackles these issues by combining remote monitoring, AI-driven automation, secure connectivity, and digital employee experience (DEX) tools into a single, scalable platform. It allows businesses—from startups to global enterprises—to simplify operations while managing both traditional IT endpoints and a wide variety of connected devices.

Mark Banfield, TeamViewer’s Chief Commercial Officer, noted: “Almost all workplaces are digital nowadays. With TeamViewer ONE, we’re cutting through the complexity and offering a unified solution that adapts to any business size or industry.”

Key features of TeamViewer ONE include:

• Remote Monitoring & Management (RMM): Offers proactive monitoring, endpoint security, MDM, and patching for seamless device compliance.

• TeamViewer Intelligence: AI tools like CoPilot provide context-aware diagnostics, while Session Insights generate actionable performance reports.

• Remote Connectivity: Delivers secure, high-performance remote access across distributed teams.

• Digital Employee Experience (DEX): Real-time visibility into endpoint health and productivity, enabling IT to resolve issues proactively and drive employee engagement.

Mei Dent, Chief Product and Technology Officer at TeamViewer, emphasized: “Companies can’t afford blind spots in IT and employee experience. TeamViewer ONE empowers IT teams with automation, visibility, and intelligence to replace fragmented tools with a unified, future-ready platform.”

TeamViewer ONE is now available in flexible Business and Enterprise packages, bundled under a single-agent license to meet the evolving demands of today’s hybrid workforces.