Globe Partners with Grab to Strengthen Network Optimization Through Real‑World Insights

Globe, the country’s most reliable and consistent mobile network, has partnered with Grab and its driver-partners to capture real‑world data on connectivity strength and consistency across Metro Manila. This integration transforms everyday trips into live data‑gathering missions, allowing Globe to continuously measure and optimize its network performance in actual conditions. By leveraging Grab’s extensive driver community, Globe gains unprecedented visibility into how its network performs across diverse routes, traffic patterns, and time periods.
During the survey period, over one hundred Grab driver-partners collected more than 20,000 Globe network samples, providing a ground‑truth perspective on coverage and performance. This initiative enabled Globe to capture performance in high‑traffic and previously untested areas, identify poor coverage zones for targeted improvements, and benchmark live, dynamic data during actual rides for stronger accuracy.

The resulting insights will allow Globe and Grab to collaborate on network enhancements that directly impact subscribers’ daily digital journeys, from booking rides to ordering deliveries. At the same time, the initiative also optimizes the connectivity experience of Grab drivers-partners themselves, ensuring better accuracy in navigation and a more seamless overall app performance. By strengthening both customer and driver experiences, the partnership delivers a more reliable and efficient digital ecosystem that supports everyday mobility and convenience.

“This partnership gives us clarity from the ground up. By working with Grab and its dedicated fleet of driver-partners, we’re able to see how our network performs in real life and use that data to make meaningful improvements for their drivers and our customers,” said Eric Tanbauco, Vice President of Consumer Mobile Business at Globe.

Through this collaboration, Globe reinforces its commitment to delivering reliable connectivity as a lifeline for an inclusive digital economy.

For more information about Globe, visit https://www.globe.com.ph/.