SM Supermalls Rolls Out More Electric Vehicle Charging Stations for Convenient Road Trips

Electric vehicles have become a popular choice for many people, with the rise of eco-consciousness and concerns about air pollution. And now, road trips using electric vehicles are much more convenient, thanks to the additional electric vehicle charging stations rolled out by SM Supermalls nationwide.

Initially, SM Supermalls started with a rollout of 15 EV charging stations in Metro Manila in 2022 and one in SM City Baguio. However, the company is now expanding its reach and will be opening EV charging stations in multiple locations, from Luzon to Mindanao. This way, shoppers and travelers can charge their vehicles anywhere, as long as there is an SM mall nearby.

The locations where the new charging stations will be installed include SM Center Tuguegarao Downtown, SM City Clark, SM City Trece Martires, and SM City Sta. Rosa, Sky Ranch Tagaytay, SM City Naga, SM City Cebu, SM Seaside City Cebu, SM City CDO Uptown, SM CDO Downtown Premier, and SM Lanang Premier.

Each of these SM malls will have one Wallbox Pulsar Plus AC charger, with a charging power of up to 7.4kW and a 5m integrated charging cable. The charger is compatible with all type 2 electric cars, including popular models from Audi, BMW, Hyundai, Jaguar, Kia, Range Rover, Renault, Mercedes Benz, Mini, Porsche, Tesla, Volkswagen, Volvo, Nissan, Mitsubishi, BYD, Weltmeister, and Chery.

The charging stations are open from 10 am to 10 pm daily, and best of all, charging your electric vehicle at SM is completely free. This is the first time a mall chain has established in-mall electric vehicle charging sites in the Philippines, with multiple installed chargers in 27 malls nationwide.

The free EV charging station is part of SM Supermalls' Zero Emissions agenda, aimed at reducing the carbon footprint and addressing air pollution concerns in the country. It is also in line with the SM Green Movement, which encourages Filipinos to make sustainable lifestyle choices, including the use of electric vehicles as a cleaner and more sustainable alternative to traditional forms of transportation.

The initiative was made possible through SM Supermalls' partnership with the Department of Energy, the Department of Transportation, and the Department of Trade and Industry, with the goal of accelerating the government's sustainability initiatives.

To learn more about SM Supermalls' EV Charging Stations, you can visit their website and follow them on social media for exciting deals and updates. With these new charging stations, you can now travel sustainably and without any worries, as long as you have an SM mall nearby.

Smart and TNT deploy assisted SIM Registration touchpoints at SM Supermalls

Customers of Smart Communications, Inc. (Smart) and value brand TNT may go to SM Supermalls across the country to register their SIMs and comply with the SIM Card Registration Act.

As of January 30, Smart booths and touch points offering assisted SIM Registration services for prepaid and postpaid subscribers have been deployed in 36 SM establishments from Cauayan, Isabela in North Luzon, all the way to General Santos, South Cotabato in Mindanao. Eight more SM establishments will host Smart and TNT-assisted SIM Registration booths in the next few days, bringing to 44 the total count of covered SM Supermalls.

 

“With the reopening of the local economy, we have seen a surge of mall visitors especially in SM Supermalls. Given the importance and urgency of complying with the law, we partnered with The SM Store and SM Supermalls because of their foot traffic and presence across the country. Starting January 23 we began to deploy our assisted SIM registration booths at SM Supermalls,” according to Alex O Caeg, SVP and head of the Consumer Sales Group at PLDT and Smart.

According to Republic Act (RA) 11934 or the Subscriber Identity Module (SIM) Registration Act, all SIM users have until April 26, 2023 to register their SIMs under their name. The SIM Registration Act regulates the use of SIM cards to help curb the proliferation of text scams and other mobile phone-aided criminal activities.

 

“Promoting the welfare of our customers is one of the pillars of SM Supermalls’ mission and purpose. By providing a venue where mall-goers can conveniently get assistance and register their Smart and TNT SIMs, we hope to contribute to the protection of all mobile users through SIM Registration,” according to Mr. Dhinno Francis S. Tiu, EVP and SM Store's Operations and Sales Support Head.  

 

Smart and TNT were the first to set up assisted SIM Registration booths across the country, on the same day as the SIM Registration portal http://www.smart.com.ph/simreg was launched on December 27, 2022. Through the online platform and the assisted SIM Registration touchpoints at the PLDT Smart retail stores and distributor shops, about 14 million Smart and TNT customers have been able to conveniently register their SIMs to date.

 

Smart and its value brand TNT have also deployed assisted SIM Registration booths in 15 far-flung municipalities in Luzon, Visayas, and Mindanao since last week. The deployments which have been done in close collaboration with the National Telecommunications Commission (NTC), the Department of Information and Communication Technology (DICT), the Department of Interior and Local Government (DILG) and the LGUs, the inter-agency committee on remote areas registration, and other public telecommunications entities, have enabled thousands of mobile users to easily and conveniently complete their registrations.

 

“Through our partnership with SM and the other sites across the country, our assisted SIM registration booths offer information and guidance as to how to register their Smart or TNT SIMs using acceptable ID cards, as well as provide physical assistance to senior citizens, persons with disabilities as well as those using non-data phones. This is part of our commitment that our SIM Registration will be inclusive and that no one will be left behind,” added Caeg.

 

PLDT and Smart’s support for SIM Registration underscores the PLDT group’s longstanding consumer protection initiatives, which includes blocking SIMs that send ‘smishing’ messages and Uniform Resource Locators (URL) or links that lead to illegal activities, to help safeguard the public against emerging cyberthreats, vulnerabilities, and other online criminal activities. 

Globe, SM Advantage Card (SMAC) #UniteVsHunger, join hands for the Hapag Movement

With every purchase of a SMAC card and every checkout, shoppers can now help support a family in need.

Leading digital solutions platform Globe and SM Advantage Card (SMAC), the loyalty card of retail giant SM, have come together to help put meals on the table of those in need through the Hapag Movement, Globe’s technology-driven program against involuntary hunger.

 

“We are excited to partner with SMAC at the most joyful time of the year so we can bring cheer to our fellow Filipinos who continue to suffer due to involuntary hunger. Now, it’s easier for shoppers to share their blessings to the needy, bring food to the table, and get assistance for decent livelihood as we mark this Christmas season post-pandemic,” said Globe Group Chief Sustainability and Corporate Communications Officer Yoly Crisanto.

“Our collaboration with Globe for the Hapag Movement is a pioneering partnership for us as it aligns with the SM brand’s goal of providing support to Filipinos every way we can. This is the time for us to rally behind this cause to help those who continue to reel from the impact of the pandemic and challenges due to rising living costs. Ibalik natin ang sarap ng Pasko,” said Jay Beltran, SMAC SAVP Head of Sales and Marketing.

 

Through the partnership, P50.00 will be donated to the Hapag Movement and other SM Foundation programs for every purchase of a new SMAC card.

 

On top of this, SMAC members who will shop select items at the SM Store, SM Beauty, SM Appliance, Kultura, Surplus, Our Home, Baby Company, Crate and Barrel, Levi's, The Body Shop, Forever21, Ecco, and Miniso will earn up to 1,000 EXTRA SMAC Points, and half of the EXTRA points they earn will be donated to the movement starting December 15, 2022 until January 15, 2023, in time for this season of giving.

 

“We celebrate the season of giving with our SMAC members with the gift of giving— letting them share blessings with our most vulnerable kababayans,” Beltran said.

 

Globe’s Hapag Movement leverages on technology and collaboration to help 100,000 families experiencing involuntary hunger through supplemental feeding and livelihood support.

 

Globe initiated the program to help Filipinos severely affected by the pandemic, with its effects still felt until today.  An estimated 2.9 million individuals reported suffering from involuntary hunger as of October this year, largely unchanged from the quarter before, according to a Social Weather Stations Survey.

 

To learn more about the Hapag Movement, visit its official page. You may also visit smac.ph or download the SMAC app to know more.

Sanitation robot Santi beams down at SM

THE ROBOT HAS LANDED. Santi, the sanitation robot, arrives in SM to fulfill a new mission. He came down to earth to help with the task of making sure that shoppers are safe. Equipped with misting powers, Santi will be disinfecting areas around him with VirusDOC, an FDA-approved disinfectant that is 100% hypoallergenic, non-toxic, and non-corrosive.

FACE-TO-FACE. Sam, the country’s first in-mall smart robot, welcomes brother Santi as he answers his call for help. Equipped with a disinfectant that can kill 99.9% of microorganisms within seconds, Santi showcases his capabilities much to his brother’s delight.

OUT AND ABOUT. Sam tours Santi around SM to get him acquainted with his new workplace and playground.

HELLO THERE. Sam introduces Santi to the mall tenants as they go around SM. Santi also has an HD camera for face recognition, a touch-screen, and a microphone to greet shoppers, making their malling experience not only safe but also a little bit more fun.

QUIET MOMENT. Santi and Sam take a quick break and chat at SM’s lush and green dining areas before Santi starts with his mission.

SANTI ON DUTY. Sam accompanies Santi as he begins his task of making sure SM malls are safe and clean.

ASSEMBLE. Sams and Santis assemble to help ensure that shoppers will have a fun and #SafeMalingAtSM experience.

Santi is part of SM’s campaign, #SafeMallingAtSM, to help ensure malls are safe, clean, and fun amid the pandemic. Shoppers can look forward to seeing Santi at SM Aura Premier and SM Megamall and in more SM malls soon.

For more information on #SafeMallingAtSM program, visit www.smsupermalls.com or check your favorite SM Mall on FB, IG, and Twitter. 

PLDT, SM join hands to improve customer experience with the launch of #14376 (I❤️SM) Hotline

(Manila, Philippines – August 2020) ​The SM Store, in collaboration with PLDT introduces its nationwide hotline number #14376 (I♥SM) to support the store’s Call to Deliver service, as part of continuous efforts to provide a better customer experience for shoppers.

The SM Store’s #MyNumber hotline is powered by PLDT’s expansive fixed-line network that will allow customers to dial the hashtag sign (#) followed by five digits, 14376 (I♥SM), which will connect them to the nearest The SM Store branch.

Through the fortified partnership, the full-featured contact service solution of PLDT will make ordering and shopping from The SM Store more convenient for their customers throughout the country. 

According to Teresita T. Sy-Coson, Vice Chairman of SM Investments Corporation, “We at SMIC have always endeavored to enhance our facilities and provide an outstanding experience for our valued customers. This hotline will improve our delivery service, especially during this time of COVID-19.”

The SM Store’s Call to Deliver service, available in all 64 branches of The SM Store, lets customers “shop” for much-needed items from the comforts of home. All they need to do is call #14376, provide their full name, contact details, and desired items, and wait for order confirmation and payment and delivery details from a branch representative. Shoppers can then have the items sent to their home via The SM Store’s delivery service or a third-party app, or pick them up outside the store premises.

“The PLDT Group is fully committed to being a partner of the SM Investments Corporation in delivering better customer experience. We are always ready to extend support and innovative solutions to enable our partners to rise above the challenges posed by the global pandemic,” said Manuel V. Pangilinan, PLDT Chairman, and CEO.

PLDT’s Cloud Center as a Service (CCaaS) is a subscription-based full-featured contact center service that sustains the hotline. With CCaaS, customers can use ACD, IVR, CTI, e-mail, chat, social media, SMS, voice mail, and fax in one platform.

SM Investments Corporation is one of the largest conglomerates in the Philippines with investments in retail, banking, shopping malls, property development, hotels, and resorts. With #MyNumber 14376 (I♥SM) simplifying the connection between shoppers and The SM Store, customer satisfaction is bound to be on the upswing in the coming months. 

SM SUPERMALLS STEPS UP ONLINE SERVICE VIA NEW PICK UP OFFERING WITH AIRSPEED

The tremendous popularity of e-Commerce in the Philippines has prompted more businesses to sell their products online. As more and more online shops enter the market, competition for customers intensifies and sellers should recognize that any small benefit they can provide their buyers could make or break their business.

According to a study by the Department of Trade and Industry and the World Bank, logistics performance plays a vital role as buyers regard reliability, cost and time to be very important factors when shopping online.

The growth of the online shopping market has led to a corresponding rise in demand for logistics services. And Airspeed has heeded the call. As a reputable, efficient, and innovative end to end logistics solutions and the express courier company that has been around for more than 30 years, Airspeed has evolved with the times and now offers online merchants innovative logistics services that can help their businesses grow and progress. Airspeed’s door to door and reverse logistics services are particularly beneficial to online merchants.

Just recently, SM Supermalls, the largest mall developer in the country, has partnered with Airspeed to introduce a new fulfillment service called “Pick-up at SM Supermalls”. Pick-up allows buyers to pick up their online purchases at designated SM Supermalls. Pick up is a cost-effective, efficient and convenient service that benefits online sellers and online buyers. Online retailers save cost by using Pick up as additional delivery hubs for their buyers, they can consolidate orders of their clients delivery addresses to one Pick up location thereby making it more efficient to fulfill online orders and buyers can be assured of a quick and easy process when they use Pick up to procure their orders.

A Pickup transaction works simply and easily. First, a buyer purchases from an online retailer. Second, the seller packs and delivers the order to a Pickup a kiosk at an SM Mall. Then the customer counter associate of the pick- up kiosk receives the order and notifies the buyer that the order is ready for pick-up. The customer goes to the selected SM mall to get the order from the pick-up booth.

Online businesses should take advantage and sign up for Pick up. Aside from affordability and accessibility, merchants can also use other Airspeed services such as Door to Door Forwarding to ship their orders to the pick-up booth at SM, and Reverse Logistics to return any failed Pick up orders.

Online merchants that partner with Airspeed and SM through Pickup service will be able to offer their buyers an effective and convenient delivery option. And in the world of online shopping, even a small advantage can make a big difference.

*Pick up booths will open soon in SM Megamall, SM City Fairview, SM North Edsa, and SM Southmall and SM City Masinag. For more information about Airspeed and the services it offers to visit its website at www.airspeed.ph or via Facebook at @AirspeedInternational and to know more about how to join the pick-up roster of partner contact Justin Byron Co at justin.co@smsupermalls.com or via mobile at 09175697761.

Airspeed is a corporate logistics company focused on Freight Forwarding Solutions, Customs Releasing, Customized Logistics, Warehousing, and Distribution. With its growing network, Airspeed aims to make it happen to all of its stakeholders, as it has for over 30 years. Founded in 1985 as an international air freight forwarder, Airspeed is now one of the country’s most trusted and fastest-growing logistics brands serving the B2B and B2C market.

Airspeed can make it happen for you: Visit www.airspeed.ph, or call (632) 854 - 1284, 852- 7359, 852-7376 or 854- 1291; Email us at info@airspeed.ph, and follow Airspeed_International (Facebook).

Paw Patrol Invades SM City Calamba For Their "Stay Safe" Mall Tour

Calamba City, Laguna -- Kids from Calamba City, Laguna and nearby places seems that they can't get enough of Paw Patrol as they invaded SM City Calamba last Saturday, August 12. A lot of games, prizes and fun have been shared to both kids and adults alike who attended the said event.

As you all know, Paw Patrol was supposed to have a show last June at The Resort's World Performing Art Theater, which have been cancelled due to some unexpected event.

Now they are back and will have their show  this October at the Smart Araneta Coliseum together with the support of SM Supermalls.

Last Saturday was the "Stay Safe With The Paw Patrol" Tour, where Marshall and Chase of the Paw Patrol graced the event  and performed a dance number in front of us all.

Kids of all ages have been very pleased when they saw the Paw Patrol pups and have the opportunity to have their pictures taken together with these 2 lovable characters.

It was indeed a weekend that we cannot forget, and a show that you should not want to miss in an SM Supermall near you!